Careers

Careers fueled by purpose

Our employees are the heart of our company. When you join our team, you become part of a culture.
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Job fraud alert

We have become aware of scams from individuals claiming to represent Blue Cross and Blue Shield of North Carolina, asking for financial information in false recruitment activities. Our hiring process doesn't include text-based conversations or interviews and never requires payment or fees.

If you suspect fraudulent activity, please report it to your local authorities and email us to let us know.

Our culture and values

Our culture is how we relate to each other and to our customers. It's how we show up each day to do the work needed to deliver on our purpose.

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) employees demonstrate our values in their work every day.

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People first
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Bring your positive energy, be the solution, make a difference.
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Every customer matters
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Seek to understand and be obsessed with meeting their needs.
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Think data
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Balance intuition with data and insights to make decisions.
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Innovate to elevate
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Push boundaries, be curious, inspire breakthroughs.
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Show grit
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Take chances, be courageous, speak the truth, own it.

Hear from our team Blue Cross NC's values

Working here is not only personally rewarding, it has a positive impact on the lives of millions of people. Our purpose to improve the health and well-being of our customers and communities echoes that.
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Growing up, I wanted to make the world a better place, and at Blue Cross and Blue Shield of North Carolina, I can make that difference.

Rewarding.

It's what we all want in our careers and our lives. At Blue Cross and Blue Shield of North Carolina, we do work that helps millions of people here in North Carolina and beyond.

Our members are our customers, our family, our friends, our neighbors.

One of the most rewarding things is being able to be part of projects, not just that you're assigned or that are part of your team but are things that you feel passionate about and that you can give back to the community. And at the end of the day, knowing that you made a difference, what could be more rewarding than that?

This is a place of challenge and growth, a place of expanding horizons.

They have an opportunity for you to grow in whatever manner you choose.

It's very challenging, exciting work that makes me feel like professionally I'm developing and continuously growing. I'm never stagnant.

Working in social media at Blue Cross Blue Shield of North Carolina can certainly be challenging. And it's a lot of work. But I think part of the reason that it's so rewarding is because you're always part of the process. You're always listened to.

Some of the other companies there was like a glass ceiling. There was nowhere else to go. But there’s multiple opportunities at Blue Cross and a lot of people to help you get there.

This is a place with a sense of purpose, a shared sense that we make a difference in people's lives.

I was actually really picky when I went looking for jobs again after I had my daughter because I wanted a place that really understood and valued my commitment to my family and my kids. My older son is special needs, and I knew that I needed that flexibility in time. And more than my expectation, Blue Cross has met that here.

Blue Cross and Blue Shield of North Carolina has a real commitment to health and wellness among its employees. And you can feel it when you work here. Everything from people out walking during their breaks and lunch.

It's things like volunteering in the community.

My kids love the back-up child-care centers.

Employee networks and the networking opportunities that you have.

The foods we offer in the cafeteria.

For me, having access to flexible work options has been huge. I am able to work where I want to work. But what that means is I'm also trusted to get my work done.

This is a place of diversity and inclusion. It's about fostering the best in all of us.

It's really great working with a diverse group of collaborators.

Many different people. Many different backgrounds and age ranges.

What makes this an exciting time to work at Blue Cross Blue Shield of North Carolina is the change that's taking place in the industry.

When you come here, you need to be open to change. You need to be looking to innovate.

We believe the future of health care belongs to those who blaze the trails, not just follow them.

Working at Blue Cross Blue Shield of North Carolina is about the whole person. You can bring your whole self to work.

Working with great people to help others, what could be more rewarding than that?

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video-accordion-af4abc1d46-af4abc1d46-Hear from our team Blue Cross NC's values

Inspiring work

You'll be part of a team that's nationally recognized for the innovative way it's transforming health care. You'll be on the cutting-edge of health care delivery. From improving the quality of patient care to pioneering new ways for our members to get care, your work will benefit millions of people in North Carolina and beyond.

Your work will be an important part of our performance and place in a competitive market. Your contributions will enhance the work of your teammates and help our customers in critical ways. You'll work with other talented people who take pride in their work and care about those they work with.

Work-life flexibility

Your well-being is important to us. While the work is rewarding, we believe that taking care of you and your family is a priority.

Whether you're in the office, working from home, or a blend of the two, we offer many ways for you to have the flexibility and care you need, like 10 paid holiday including a floating holiday, paid time off plus two well-being days, programs to support your mental health and well-being, and more.

Personal and professional development

We encourage curiosity and continuous learning. You’ll find ample opportunities for professional development, career advancement, and personal growth. We offer best-in-class programs including tuition reimbursement, mentoring programs, employee networks, online learning, and skill development through BlueU, our corporate learning center.

Community impact

Giving back is who we are. When you join our team, you’ll enjoy countless ways to volunteer and support nonprofit charities, community programs, chambers of commerce, and arts and culture. Our employees have volunteered thousands of hours building bikes and playgrounds, sorting food at food pantries, bundling diapers, and more.

We're investing in and working with our state's network of nonprofits to address the state’s most pressing health challenges, starting with supporting youth mental health and well-beingimproving health with food, and promoting access to care.
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Local connections
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Through our Extra Miles Tour, we've met with communities and leaders in all 100 North Carolina counties to learn about the challenges they face every day. We’re standing beside them, highlighting their efforts and bringing fresh ideas with the strength of our entire enterprise.
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Volunteer events
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In 2024, Blue Cross NC employees contributed more than 9,000 volunteer hours in our local communities. Through volunteering, we’re able to channel our skills, enthusiasm and dedication to make a difference in our own backyard.
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Community impact
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In addition to our employees' volunteer work, our annual GivingWorks donation campaign raises millions of dollars, with Blue Cross NC matching employee donations to make a bigger direct impact on nonprofits.

Connections with our future workforce

We’re dedicated to building an insurance sales force that’s more responsive to the communities we serve. We’re partnering to support internships and fund scholarships to get more North Carolinians interested in careers in the industry.

We are partnering with:

  • Durham Technical Community College to launch a five-year insurance career pathway program with scholarships.
  • Central Piedmont Community College to offer scholarships and resources for workplace success.
  • Historically Black Colleges and Universities to give students immersive professional experience to increase their competitiveness in the job market.

Learn more about a career at Blue Cross NC

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Benefits and perks
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The total value of working at Blue Cross NC goes far beyond a paycheck.
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Learn about our benefits
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Careers for veterans, service members, and spouses
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Your tradition of service helps make health care better for all.
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Our hiring process
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We know the process can be daunting, so we try to make it simple.
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Ready to join Blue Cross NC?

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Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at HR.Staffing@BCBSNC.com.